SPICEJET IS HIRING EXECUTIVE / SENIOR EXECUTIVE - Commerce Graduates can apply

SPICEJET IS HIRING EXECUTIVE / SENIOR EXECUTIVE












☆ DETAILS OF THE JOB ☆


COMPANY : SPICEJET

ROLE : EXECUTIVE / SENIOR EXECUTIVE

QUALIFICATIONS : COMMERCE GRADUATE/ BCOM/ MBA

EXPERIENCE : 1 YEAR - 4 YEARS

LOCATION : DELHI / NCR / GURGAON

SALARY: NOT DISCLOSED

BATCH: ANY BATCH






☆ ABOUT THE COMPANY ☆


SpiceJet is one of the leading airlines company in India. It is aq low-cost airline headquartered in Gurgaon, Haryana. It is the second largest airline in the country. With India's economic and business growth, the percentage of traveling population is sky-rocketing.

More and more Indians are traveling for both business and pleasure and everyone needs to save both time and money. Therefore, SpiceJet's vision is to address that and ensure that flying is for everyone.





☆ ROLES AND RESPONSIBILITIES ☆

As a Executive / Senior Executive, your role and responsibilities for the company would be as follows:

๑ Proactively attend to all the queries, complaints, and requests across the company's Email.

๑ Raise issues to the concerned teams and follow up for resolutions

๑ Proactively and continuously keep the customer and stakeholders informed about the status of the problem

๑ High level of individual discretion to ensure customer satisfaction and business success

๑ Build credibility with customers by empathizing with their problem in words, proactively understand their needs and responding promptly

๑ Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely

๑ Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions





☆ SKILLS REQUIRED ☆

๑ Good command over English Language, ability to effectively communicate information in written format

๑ Customer service experience of at least one year

๑ Should be smart, witty, and innovative writing skills

๑ Willing to work in shift 24*7 shift.





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EXECUTIVE / SENIOR EXECUTIVE

Date : 26th AUGUST

Time : 9.00 AM - 10.30 AM

Address : BUILDING 323, UDYOG VIHAR, PHASE IV, GURGAON - 122016

🔹🔸🔹🔸🔹🔸🔹🔸🔹🔸🔹🔸🔹🔸🔹🔸🔹

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