IIFL IS HIRING GOLD APPRAISER / CUSTOMER SERVICE EXECUTIVE / BRANCH MANAGER
❇️ DETAILS OF THE JOB ❇️
COMPANY : IIFL
ROLE : GOLD APPRAISER / CUSTOMER SERVICE EXECUTIVE / BRANCH MANAGER
QUALIFICATIONS : ANY GRADUATE
MODE OF INTERVIEW : WALK-IN
EXPERIENCE : FRESHERS - 5 YEARS
LOCATION : PUNJAB
SALARY: UPTO 5,00,000 P.A + INCENTIVES
BATCH: ANY BATCH
❇️ ABOUT THE COMPANY ❇️
IIFL is one of the leading holding companies of India, promoted by first generation entrepreneurs. The company offers a wide range of services including financing, wealth and asset management, broking, financial product distribution, investment banking, etc through its various subsidiaries.
They are a network of close to 2,500 business locations which are spread over 850+ towns and cities all over India.
❇️ ROLES AND RESPONSIBILITIES ❇️
🍁 As a Gold Appraiser, your role and responsibilities for the company would be as follows:
🔹To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
🔹Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
🔹Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
🔹Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
🔹Ensure to call customers as per CRM leads and update in the system.
🔹Participate in marketing activities to improve the brand visibility of IIFL Gold Loan branch in the catchment areas and to generate leads of prospective customers.
🔹Drive cross-sell of other financial products to existing customers.
🔹Ensure strong follow up for interest collections to keep NPAs in control.
🍁 As a Customer Service Executive, your role and responsibilities for the company would be as follows:
🔹Attending walk in customers & resolve product (Gold Loan) related queries.
🔹New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.
🔹Ensuring the overall hygiene factors of the branch.
🔹Follow up for interest collection and NPA reduction.
🔹Responsible for generating references & cross selling through walk in customers.
🔹Going out for marketing activities for generating fresh leads.
🍁 As a Branch Collection Manager, your role and responsibilities for the company would be as follows:
1. Manage collection flows with 0 to 120 days delinquency.
2. Drive closure on recoverable portfolio for assigned territory / area.
3. Frequent branch visit to Track daily micro level collections.
4. Maintaining dashboard on daily collection & report to senior management team.
5. Resolve service issues of clients by coordinating with relevant departments.
6. To effectively manage all customer / merchant related complaints and issues.
10.00 AM - 4.00 PM
Shop No-03 Ground Floor Calibre Market, Patiala Road, Rajpura Near Icici Bank, Patiala -Punjab-140401
Contact - Ravinder Yadav (7087034555)
Interested candidates can reach out to us at :
Kapil Chandel - Kapil.firstname.lastname@example.org - 7974317789
Shakshi - email@example.com- 8810239844
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