IIFL IS HIRING GOLD APPRAISER / CUSTOMER SERVICE EXECUTIVE / BRANCH MANAGER - Freshers can apply

IIFL IS HIRING GOLD APPRAISER / CUSTOMER SERVICE EXECUTIVE / BRANCH MANAGER






❇️ DETAILS OF THE JOB ❇️


COMPANY : IIFL

ROLE : GOLD APPRAISER / CUSTOMER SERVICE EXECUTIVE / BRANCH MANAGER

QUALIFICATIONS : ANY GRADUATE

MODE OF INTERVIEW : WALK-IN

EXPERIENCE : FRESHERS - 5 YEARS

LOCATION : PUNJAB

SALARY: UPTO 5,00,000 P.A + INCENTIVES

BATCH: ANY BATCH






❇️ ABOUT THE COMPANY ❇️


IIFL is one of the leading holding companies of India, promoted by first generation entrepreneurs. The company offers a wide range of services including financing, wealth and asset management, broking, financial product distribution, investment banking, etc through its various subsidiaries.

They are a network of close to 2,500 business locations which are spread over 850+ towns and cities all over India.






❇️ ROLES AND RESPONSIBILITIES ❇️


๐Ÿ As a Gold Appraiser, your role and responsibilities for the company would be as follows:

๐Ÿ”นTo ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.

๐Ÿ”นAdhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.

๐Ÿ”นMaintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.

๐Ÿ”นEnsure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.

๐Ÿ”นEnsure to call customers as per CRM leads and update in the system.

๐Ÿ”นParticipate in marketing activities to improve the brand visibility of IIFL Gold Loan branch in the catchment areas and to generate leads of prospective customers.

๐Ÿ”นDrive cross-sell of other financial products to existing customers.

๐Ÿ”นEnsure strong follow up for interest collections to keep NPAs in control.



๐Ÿ As a Customer Service Executive, your role and responsibilities for the company would be as follows:

๐Ÿ”นAttending walk in customers & resolve product (Gold Loan) related queries.

๐Ÿ”นNew customer acquisition, improve client retention, analyzing their needs and offer services accordingly.

๐Ÿ”นEnsuring the overall hygiene factors of the branch.

๐Ÿ”นFollow up for interest collection and NPA reduction.

๐Ÿ”นResponsible for generating references & cross selling through walk in customers.

๐Ÿ”นGoing out for marketing activities for generating fresh leads.



๐Ÿ As a Branch Collection Manager, your role and responsibilities for the company would be as follows:

1. Manage collection flows with 0 to 120 days delinquency.

2. Drive closure on recoverable portfolio for assigned territory / area.

3. Frequent branch visit to Track daily micro level collections.

4. Maintaining dashboard on daily collection & report to senior management team.

5. Resolve service issues of clients by coordinating with relevant departments.

6. To effectively manage all customer / merchant related complaints and issues.






๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น

06th Aug

10.00 AM - 4.00 PM

Shop No-03 Ground Floor Calibre Market, Patiala Road, Rajpura Near Icici Bank, Patiala -Punjab-140401

Contact - Ravinder Yadav (7087034555)

Interested candidates can reach out to us at :

Kapil Chandel - Kapil.chandel@iifl.com - 7974317789

Shakshi - shakshi@iifl.com- 8810239844

๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น๐Ÿ”ธ๐Ÿ”น






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