PAYTM IS HIRING CUSTOMER SUPPORT ASSOCIATE (WORK FROM HOME DURING COVID)
🦋 DETAILS OF THE JOB 🦋
COMPANY : PAYTM (WORK FROM HOME)
ROLE : CUSTOMER SUPPORT ASSOCIATE
JOB TYPE : PERMANENT FULL-TIME
LOCATION : REMOTE - DELHI / NCR / NOIDA / GURGAON
QUALIFICATION : ANY GRADUATE
WORK EXPERIENCE : FRESHERS - 3 YEARS
🦋 ABOUT THE COMPANY 🦋
Paytm Payments Bank is Indias mobile-first bank with zero balance-zero digital transaction charge accounts. Owned and governed solely by Indians, Paytm Payments Bank was launched on May 23, 2017. Vijay Shekhar Sharma owns majority stake in the company, with the remaining share owned by Indian firm One97 Communications Ltd.
Paytm Payments Bank is building Indias first world class digital bank with a mission and commitment to serve to all underbanked and underserved indians. We will bring half-a-billion Indians to mainstream economy.
🦋 ROLES AND RESPONSIBILITIES 🦋
🔹Customer Support: Outbound Calls/Email Process to provide them with a solution to their queries
🔹Customer Query and Complaints Resolutions & maintain a high level of customer-focus to achieve customer happiness.
🔹Ability to deal with Shifting priorities and high workload
🔹Serve as a point of contact for customer and internal escalations.
🔹Excellent written and verbal communication Skills
🔹Strong Customer service skills
🔹Must be very confident and presentable
🔹Should have excellent convincing and problem solving Skills
🔹Team-Oriented, Self-Motivated and Performance Oriented.
🔹Ability to read, write & communicate in English or other language (Hindi) required.
🔹Must be a self-starter, Organized, details oriented employee.
🦋 SKILLS REQUIRED 🦋
🔸Excellent English communication required
🔸Should have the work experience in a customer service or technical support (If candidate is having experience more than 1 yr.)
🔸Minimum Qualification: 12th/10th & should be a Graduate
🔸Work Experience: Fresher & 1 to 2 years
🔸Flexible to work for 6 days with 1 rotational off
CLICK THE BELOW LINK TO APPLY FOR THE POST
🦋 REMOTE - DELHI / NCR / NOIDA / GURGAON - CUSTOMER SUPPORT ASSOCIATE
⏩ APPLY LINK ⏪
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