AMAZON IS HIRING VOICE PROCESS/ASSOCIATE

AMAZON IS HIRING VOICE PROCESS/ASSOCIATE







🔮DETAILS OF THE JOB🔮


COMPANY : AMAZON

ROLE : VOICE PROCESS / ASSOCIATE

LOCATION: KOLKATA/HYDERABAD/ PUNE/DELHI/NCR/NOIDA

QUALIFICATION : 12th Pass   /ANY  GRADUATE

WORK EXPERIENCE : 0-5 Years






🌐ABOUT THE COMPANY🌐

Amazon is the largest e-commerce company in the world. They strives to be the most customer-centric company where anyone can find and discover virtually anything they want to buy online. By giving customers more of what they want, Amazon continues to grow and evolve as a great e-commerce platform. Their evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers all around the world.


🔮 ROLES AND RESPONSIBILITIES FOR VOICE PROCESS 🔮

🔸Should have an strong customer service skills, including handling focus on the customer issue in a fast-paced environment

🔸Should have the capability to empathize with and prioritize customer needs

🔸Able to Demonstrates interpersonal skills with a diverse customer base

🔸Should able to Demonstrates conflict resolution, negotiation, and de-escalation skills

🔸Capability to Demonstrates ownership to solve challenging customer issues, escalating when necessary

🔸Should have the capability to determine customer needs and provide appropriate solutions

🔸You need to handle regular and reliable attendance, including the daily schedule as assigned

🔸Able to Flexible with the working schedule; may be expected to work weekends, holidays and events

🔸Capabilities to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.












 🔷SKILLS REQUIRED🔷

🔸Should have the capability to solve issues, that includes decision making, time management and immediate prioritization of tasks as assigned

▪️Should have the capability to approach problems logically and rationally

🔸Should be Action oriented and self-disciplined

▪️Able to Organized and detail-oriented

🔸Should have the capability to quickly & effectively prioritize work time in various departments to meet business need

▪️Capacity to maintain composure in highly escalated situations











CLICK THE BELOW LINK TO APPLY FOR THE POST


1️⃣ LOCATION - KOLKATA/HYDERABAD/ PUNE/DELHI/NCR




2️⃣ LOCATION - NOIDA 











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FOR REGULAR JOB UPDATES, FOLLOW US ON TELEGRAM:







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