WIPRO IS HIRING ASSOCIATE/ ANALYST
🔮DETAILS OF THE JOB🔮
COMPANY : WIPRO
ROLE : ASSOCIATE /ANALYST
LOCATION : BANGLORE/ HYDERABAD/ KOLKATA/NOIDA/PUNE/CHENNAI
QUALIFICATION : ANY GRADUATE CAN APPLY
WORK EXPERIENCE : FRESHERS/ EXPERIENCE UPTO 4 YEARS
🔷ABOUT THE COMPANY🔷
Wipro Limited is an Indian base MNC Company headquartered in Bangalore, Karnataka, India.Its diverse businesses include FMCG, lighting, information technology, and consulting. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 221,000 employees.
The company was incorporated on 29 December 1945 in Amalner, India, by Mohamed Premji as "Western India Product, later abbreviated to "Wipro". It was initially set up as a manufacturer of vegetable and refined oils in Amalner, Maharashtra, British India, under the trade names of Kisan, Sunflower, and Camel
🌐ROLES AND RESPONSIBILITIES FOR ASSOCIATE 🌐
🔸As a Associate you have solve the customer queries and supply good customer service through your effective work.
🔸Should be a good problem solver and a great decision maker .
🔸You should possess Strong communication skills .
🔸You have to record or control all emails and call using good tracking software.
🔸You should able to Analyse and solve all the queries of the customer in a good & calm manner
💎ROLES AND RESPONSIBILITY FOR ANALYST 💎
🏁You need to acknowledge client cases as per the SLA’s defined in thecontract
🏁You should able to access client tool & log all incoming client cases accuratelyon the internal tool as per contract
🏁You should Accurately document all pertinent case information such as casenumber, case type, etc. of daily cases received
🏁You should able to Follow standard processes and procedures to track and prioritizeall client cases.
🏁You need to be Accurately update the internal tool with daily cases and forwardthe same to respective agents and QAs
🏁Your role as an Analyst is to access and maintain internal knowledge bases, resources andfrequently asked questions to aid in effective case logging andprioritization
CLICK THE BELOW LINK TO APPLY FOR THE POST
1️⃣ LOCATION - HYDERABAD
2️⃣ LOCATION- BANGLORE
3️⃣ LOCATION - CHENNAI
➡️➡️➡️ APPLY LINK ⬅️⬅️⬅️
4️⃣ LOCATION - PUNE
5️⃣ LOCATION - KOLKATA
6️⃣ LOCATION - NOIDA
FOR REGULAR JOB UPDATES, FOLLOW US ON TELEGRAM:
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